Acceptable Use Policy

This Acceptable Use Policy ("AUP") sets out what is and isn't allowed when using Skoute.ai (the "Service"). It is part of, and incorporated into, our Terms of Service. By using Skoute, you agree to follow this AUP.

1. What you may do

• Use Skoute to research, evaluate, and organize product ideas for your own ecommerce or dropshipping business.
• Submit URLs from supported sources (such as Shopify storefronts and other supported product pages) for analysis.
• Save, tag, and update statuses on products inside your account.
• Share insights and screenshots externally, as long as you do not misrepresent Skoute or violate this AUP.

2. What you may not do

2.1 Don't abuse the platform

• Do not scrape, crawl, or use automated tools to extract data from Skoute itself beyond officially supported features and rate limits.
• Do not reverse engineer, decompile, or attempt to extract our source code, AI models, prompts, or scoring rubrics.
• Do not bypass, disable, or interfere with rate limits, quotas, access controls, billing, or security mechanisms.
• Do not run automated stress tests, load tests, or denial-of-service attacks against the Service.
• Do not use Skoute outputs to build, train, or operate a competing product or AI model.

2.2 Don't break the law or harm others

• Do not use Skoute to research, promote, or sell illegal products, counterfeit goods, regulated items you are not authorized to sell, or products that infringe third-party intellectual property rights.
• Do not use Skoute to build campaigns that are deceptive, fraudulent, hateful, harassing, or that target protected groups in unlawful ways.
• Do not use Skoute to violate consumer protection, advertising, privacy, or export-control laws.
• Do not use Skoute to harass, threaten, defame, dox, or harm other users, our team, or any third party.

2.3 Don't compromise security

• Do not probe, scan, or test the vulnerability of the Service or any related system without our prior written permission.
• Do not attempt to gain unauthorized access to accounts, data, or infrastructure.
• Do not upload or transmit viruses, malware, ransomware, or other harmful code.
• Do not interfere with or disrupt the Service, networks, or other users.

2.4 Don't share or resell access

• Do not share your login credentials with anyone outside your organization.
• Do not let multiple people use a single seat as a workaround for paid plans.
• Do not resell, sublicense, or expose Skoute outputs as your own automated product or API without our written permission.

2.5 Don't misrepresent

• Do not impersonate another person, company, or affiliation.
• Do not falsely claim partnership, endorsement, or certification by Skoute.
• Do not present Skoute outputs as financial, legal, or professional advice.

3. Reporting abuse

If you believe someone is misusing Skoute or violating this AUP, email support@skoute.ai with as much detail as you can share.

4. Enforcement and consequences

If we believe you have violated this AUP or our Terms of Service, we may, at our discretion:

• Issue a warning and ask you to stop the behavior.
• Throttle, restrict, or suspend specific features or your account.
• Terminate your account and any active subscription, with or without notice.
• Withhold refunds for the remainder of your billing period.
• Preserve and disclose information to law enforcement or other authorities where legally required or appropriate.
• Pursue legal remedies, including injunctive relief and damages, for serious or repeated violations.

We try to act proportionally, but for severe issues (security attacks, illegal content, fraud) we may act immediately and without prior warning.

5. Changes

We may update this AUP as the Service and threat landscape evolve. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated with reasonable notice.